Sizing is the question we get most, and it is the easiest one to answer well: tell us your pet’s neck measurement in centimetres or inches, and roughly what they look like, and we will tell you which size we would pick.
For an order that has already been placed, include your order number so we can find it without asking twice.
How to reach us
- Email: [email protected] — the fastest route for everything.
- Order support: reply to your order confirmation email and it arrives with the order attached.
To confirm before launch
- Business hours and expected response time
- A second channel (phone number or social handle) — the structure spec asks for at least two contact methods
- Postal address for returns and business correspondence